Terms of Service

Last updated: 05 March 2026

1. Acceptance of Terms

By accessing or using this e-learning platform and its services (including courses, workshops, seminars, and training programs), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this platform or register for any services.

2. Description of Services

We provide online and face-to-face learning opportunities, including but not limited to:

• eLearning courses and modules
• Face-to-face workshops and seminars
• Certification and training programs
• Event registrations (Trainer Management classes and similar offerings)

We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

3. Registration and Account

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to refuse service, terminate accounts, or cancel registrations at our discretion.

4. User Conduct

You agree to:

• Conduct yourself in a professional and respectful manner at all times
• Not share your account credentials or allow others to access the platform using your account
• Not copy, reproduce, distribute, or share course materials without express permission
• Not use the platform for any illegal or unauthorized purpose
• Not upload or transmit viruses, malware, or any harmful content
• Not harass, abuse, or harm other users, instructors, or staff

Violation of these rules may result in immediate termination of your access and legal action where appropriate.

5. Fees and Payment

• Fees for courses, events, and other services are displayed at the time of registration or purchase.
• Payment must be made in full unless alternative arrangements are expressly agreed in writing.
• We accept payment by the methods indicated on the platform (e.g. counter payment, bank transfer, online payment).
• Prices are subject to change; fees for confirmed registrations remain as quoted at the time of confirmation.

6. Refunds and Cancellations

• Refund and cancellation policies vary by course or event. Please refer to the specific terms displayed at the time of registration.
• Free courses or events may be cancelled by you at any time without penalty.
• For paid services, refunds (if applicable) will be processed according to our published policies and within a reasonable timeframe.
• We reserve the right to cancel or reschedule any course or event. In such cases, a full refund or transfer to an alternative date will be offered where applicable.

7. Intellectual Property

All content on this platform, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of the platform operator or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

8. Privacy

Your use of the platform is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

9. Disclaimers

• The platform and services are provided "as is" and "as available" without warranties of any kind, express or implied.
• We do not guarantee uninterrupted access to the platform or that the services will be error-free.
• Completion of a course or program does not guarantee any particular employment, certification, or outcome unless expressly stated.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising from your use of the platform or services.

11. Indemnification

You agree to indemnify and hold harmless the platform operator, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the platform, violation of these terms, or infringement of any third-party rights.

12. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on this page. Your continued use of the platform after any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the platform operator is based, without regard to its conflict of law provisions.

14. Contact

For questions about these Terms of Service, please contact us through the contact information provided on our website or platform.